Our TextMarks review provides information on the text message marketing service and features offered by TextMarks. This sms marketing service is a true sms service that sends messages via a shortened phone number, called a shortcode. The shortcode used by TextMarks is 41411, this is the phone number that subscribers will text a keyword to in order to be opted into a campaign to start receiving messages from a business or organization using the TextMarks service. TextMarks offers a free 14-day trial offer. After the free trial plans start at $49 per month. Continue reading our TextMarks review for more information on this mass text marketing provider.
In our text marketing reviews there are a few things we always look for: pricing, features, customer support, and extra charges. TextMarks does a good job of showing who can benefit from mass text messages and why different businesses and organizations may want to consider using an sms service. The TextMarks program offers many of the standard texting features that we have come to expect from the top mobile marketing firms. Some features include:
- Group Text Blasts – send messages to an individual or an entire group.
- Scheduled Alerts – schedule messages for a specific date and time.
- Send Text Message by Computer – easy-to-use web-based dashboard.
- Co-Managers – send text alerts from your phone or designate a co-manager to send alerts from his/her phone.
- Analytics – view and manage current subscribers and watch your list grow with analytic graphs.
- Subscribe by text or web – clients opt-in by texting your keyword to 41411 or by entering phone number in a web form.
- List options – use multiple keywords, groups, and subgroups to segment your lists.
- Advanced API Integration – Programming options for more data, keyword management, statistics, and more.
They also give examples of how different types of businesses and organizations can benefit from mass text messaging. From churches and schools to corporations and club and party promoters, TextMarks shows how each can benefit from using an sms service.
Next, let’s take a look at the TextMarks pricing. TextMarks offers month-to-month plans and requires no contract. The Bronze plan starts at $49 per month and includes 1250 message credits. This plan includes 5 free groups, email support, and unlimited users. Additional fees vary from plan to plan but on the Bronze plan users can expect to pay 4 cents per message for additional messages used beyond the monthly credits, if you exceed the number included in your plan you will be automatically billed the per message rate for any additional messages used, and anyone wanting additional groups can expect to pay $15 per group. The next available plan is the Silver plan at $99 per month. The silver plan includes 3,500 message credits and 10 free groups. This plan includes priority email support and reduces the extra message charge to 3 cents per message. There is no phone support available unless you are on the Gold plan at $199 per month. The lack of phone support is one of the biggest complaints we have heard from users of text marketing, in general.
TextMarks Customer Support
As mentioned above, the first two TextMarks plans only include email support but the website says they are available via phone, email, or live chat. We would recommend talking to the sales team before you sign up to find out what support is available to you once you are a customer. With text marketing everything is time sensitive so if you’re going to have to wait two or three days for a response to an email about a simple question it may be a problem.
TextMarks has been in the text marketing business since 2006, that is a long time for the sms industry. That is something they have going for them. It’s nice to have a company that is aware of how the industry works and what all the rules and regulations are. Visit TextMarks to learn more or give them a try with their 14 day free trial offer.